Contact us
One address, read by the people who write the site. There is no contact form here — a form that quietly fails is worse than no form, and email leaves you with a copy of what you sent.
We answer within two business days.
What to write about
- A figure that looks wrong. Bonus terms move. Tell us which operator and what you saw in its cashier and we will check it against the operator’s page and correct or remove ours. This is the most useful mail we get.
- Privacy requests. Access, correction or deletion of anything we hold — see the privacy policy for what that amounts to.
- Trademark and takedown. If you own a mark or an image used here and want it gone, say so and it goes.
- Affiliate and operator enquiries. If you run a casino and want to be reviewed, send the licence and the full bonus terms. Placement is not for sale — see the affiliate disclosure.
What we cannot help with
Essens is not a casino. We cannot see your account, release a withdrawal, apply a bonus code, reverse a deposit or resolve a dispute — we have no access to any of it. Those go to the operator’s own support team, which is reachable from the account you opened. If an operator has treated you badly, we do want to hear about it: it is the fastest way for a listing to come down.
Gambling problem?
Do not write to us — call 1-800-GAMBLER, free and confidential, 24 hours a day, or see the responsible gambling page. That line is answered by counsellors; this inbox is not.
Who we are
Essens is owned and operated by Mangrove Partners IM LLC. More on the about page.